From $89/month |  Try for Free‍
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Seamlessly transfer Salesforce sales orders to SAP with real-time credit validation

• Sync new Salesforce orders to SAP only if credit is approved
• Instantly notify teams in Slack when an order fails the credit check
• Reduce manual intervention and speed up order processing

From $89/month |  Try for Free‍
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Automate ticket flow from BMC Helix ITSM to Jira with AI-enhanced translation and SLA data enrichment

• Create Helix incidents and sync automatically with Jira tickets
• Translate ticket summaries into traditional Chinese using AI
• Enrich ticket details with SLA urgency and response time
• Sync comments, attachments, and updates bidirectionally
• Send real-time notifications to Microsoft Teams and Slack

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From $89/month |  Try for Free‍
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Automatically document every resolved Helix ticket as a structured Confluence article

• Sync resolved incidents from Helix directly to Confluence
• AI generates clear articles with ticket title, description, comments, and resolution details
• Notify teams and preserve critical IT guidance for faster future solutions

From $89/month |  Try for Free‍
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Connect BMC Helix and Power BI for automated, real-time IT service and SLA reporting

• Instantly sync ticket creation and updates in BMC Helix to Power BI dashboards
• Track ticket states, priorities, and SLA compliance live, with no manual effort
• Empower IT teams with accurate metrics and actionable performance insights

From $89/month |  Try for Free‍
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Streamline incident management by automating BMC Helix incident creation from incoming emails

• Monitor email inboxes for critical keywords to trigger incident creation
• Instantly sync outage alerts to Helix with incident details, urgency, and priority
• Notify IT teams and escalate critical events without manual effort

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From $89/month |  Try for Free‍
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Automatically convert customer emails to Freshdesk tickets for streamlined support

• Sync every inbound support email into Freshdesk with full message content and attachments
• Instantly generate new tickets, assign IDs, and track requests without manual input
• Notify support teams in real time for faster customer response and zero missed cases

From $89/month |  Try for Free‍
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Transform resolved Freshdesk tickets into structured Confluence knowledge base articles with AI

• Automatically detect when a Freshdesk ticket is closed
• Use AI to generate a new Confluence page summarizing the ticket, resolution, and comments
• Sync and notify teams for instant access to updated documentation
• Ensure no support knowledge is lost and recurring issues are documented

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From $89/month |  Try for Free‍
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Seamlessly integrate Freshdesk with Jira for faster, unified support-to-dev workflows

• Instantly generate Jira issues from every new Freshdesk ticket, with all details and attachments
• Automatically sync ticket comments and status updates across both platforms
• Keep support and development teams perfectly aligned without manual data entry

From $89/month |  Try for Free‍
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Connect PagerDuty and Freshdesk for automated security incident management

• Sync new PagerDuty security incidents instantly to Freshdesk as high-priority tickets
• Automatically update ticket status in Freshdesk when incidents are resolved in PagerDuty
• Notify IT security teams and close operational gaps on critical issues

From $89/month |  Try for Free‍
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Integrate PagerDuty and Jira for end-to-end automated incident management

• Sync new PagerDuty incidents instantly to Jira as actionable issues
• Automatically update Jira issue status as incidents are resolved in PagerDuty
• Notify engineering teams and close communication gaps between systems

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From $89/month |  Try for Free‍
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Instantly escalate security threat emails to BMC Helix for automated IT response

• Detect risky email attachments (e.g., shell scripts) through real-time monitoring
• Instantly sync suspicious email content and sender info to BMC Helix as new security incidents
• Notify security teams and capture full incident context for rapid investigation

From $89/month |  Try for Free‍
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Bridge your Shopify store with Power BI for instant analytics and decision-making:
• Automatically sync new Shopify orders into Power BI dashboards
• Validate and secure each transaction before reporting
• Trigger on-demand dashboard refresh in Power BI with every successful order
• Deliver product-specific sales metrics instantly to business analysts

From $89/month |  Try for Free‍
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Connect Shopify and Power BI for always-synced inventory analytics

• Instantly sync every inventory update from Shopify to Power BI dashboards
• Ensure current product stock levels are available across reporting and analytics
• Empower your team to make real-time business and procurement decisions

From $89/month |  Try for Free‍
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Connect BMC Helix Digital Workplace to Azure DevOps for seamless operations and faster IT ticket handling

• Automatically create new Azure DevOps work items from submitted Helix service requests
  
• Validate service request information before generating work items
  
• Sync updates between Helix requests and corresponding DevOps work items
  
• Instantly notify teams when a new work item is created
  
• Streamline escalation to development teams for faster issue resolution
  

From $89/month |  Try for Free‍
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Seamlessly synchronize incidents between BMC Helix ITSM and Jira Service Desk for integrated IT and service desk collaboration.

• Auto-sync new Helix ITSM incidents as tickets in Jira Service Desk
  
• Real-time bidirectional updates and comment sync across platforms
  
• Trigger immediate notifications for every critical change
  
• Centralize incident management and cross-team communication
• Accelerate root-cause analysis and reduce time to resolution

From $89/month |  Try for Free‍
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Automate outage response by generating BMC Helix ITSM incidents directly from Azure Monitor alerts

• Auto-create BMC Helix ITSM incidents from critical infrastructure alerts
• Validate alert details to ensure incident accuracy
• Trigger notifications to IT teams upon incident creation
• Sync incident resolutions and updates back to Azure Monitor
• Reduce downtime through instant, automated detection and escalation

From $89/month |  Try for Free‍
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Automatically escalate BMC Helix ITSM problems into Jira for fast, tracked developer remediation

• Auto-create Jira issues from new or updated Helix ITSM problem records
• Ensure problem data and attachments transfer accurately
• Sync status changes and comments bidirectionally
• Instantly notify owners when a Jira issue is created or resolved
• Centralize tracking for audit and compliance needs

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From $89/month |  Try for Free‍
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Automate your cybersecurity response by turning IBM QRadar offenses into BMC Helix ITSM incidents

• Automatically generate Helix ITSM incidents from detected QRadar offenses
• Include offense details, severity, and actionable evidence in each incident
• Trigger instant notifications to security teams for new incidents
• Sync incident updates and resolutions back to security operations
• Enhance audit, compliance, and incident response time with end-to-end automation

From $89/month |  Try for Free‍
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Turn Microsoft Azure alerts into BMC Helix ITSM incidents for faster IT resolution

• Automatically generate Helix ITSM incidents from incoming Azure alerts
• Transfer alert severity, description, and relevant metrics for thorough resolution
• Instantly notify operations teams on incident creation
• Sync incident updates and closure status back to Azure alerting
• Reduce downtime and manual triage through seamless automation

From $89/month |  Try for Free‍
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Drive proactive IT resolution by converting AppDynamics alerts to BMC Helix ITSM incidents in real time

• Auto-create actionable Helix ITSM incidents from AppDynamics performance alerts
• Transfer alert data, affected components, and severity for accurate triage
• Notify IT operations immediately upon incident creation
• Sync resolution status and comments across platforms
• Streamline root cause analysis and accelerate application recovery

From $89/month |  Try for Free‍
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Transform relevant Jira issues into BMC Helix ITSM known errors for proactive IT operations

• Auto-generate Helix ITSM known error records from Jira issues with clear resolution
• Sync root cause, symptoms, and workaround details directly from Jira
• Notify problem managers and support teams upon known error record creation
• Update and track fixes or workarounds in both platforms
• Improve knowledge sharing to prevent repeat incidents

From $89/month |  Try for Free‍
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Streamline AWS issue resolution by auto-creating support cases from BMC Helix ITSM incidents

• Automatically generate AWS Support cases from new or escalated Helix ITSM incidents
• Transfer incident details, severity, and attachments to AWS for fast triage
• Sync status and resolution updates between Helix ITSM and AWS Support
• Notify IT and cloud teams instantly upon case creation or update
• Centralize tracking and ensure compliance with audit requirements

From $89/month |  Try for Free‍
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Automate procurement by creating Coupa purchase orders and requisitions from BMC Helix Digital Workplace requests

• Auto-generate Coupa requisitions and purchase orders based on Helix Digital Workplace requests
• Validate item, quantity, and financial details before creation
• Sync approval status and updates between both platforms
• Instantly notify finance and procurement teams for new PO/requisition
• Accelerate order fulfillment and improve procurement efficiency

From $89/month |  Try for Free‍
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Automate Exchange group setup by connecting BMC Helix Digital Workplace to Microsoft Exchange

• Transform Helix Digital Workplace requests into Microsoft Exchange group creation
• Validate group name, members, and permissions before provisioning
• Sync updates or membership changes between the two platforms
• Notify IT and business owners upon successful group creation
• Centralize audit and compliance tracking for group management

From $89/month |  Try for Free‍
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Enable automated ServiceNow incident creation from BMC Helix Operations Management events

• Auto-create ServiceNow incidents using event templates from Helix Operations Management
• Validate event data, severity, and assignment details to ensure incident accuracy
• Sync status and resolution updates between event templates and ServiceNow tickets
• Notify response teams instantly upon incident creation
• Centralize audit and compliance for all incident workflows

From $89/month |  Try for Free‍
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Automate incident notifications by creating xMatters events from BMC Helix ITSM incidents

• Auto-generate xMatters events from critical BMC Helix ITSM incidents
• Transfer incident severity, category, and description for accurate notification
• Notify response teams immediately when a new event is triggered
• Sync updates, acknowledgements, and resolutions between platforms
• Accelerate incident troubleshooting and coordinated team responses

From $89/month |  Try for Free‍
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Streamline Workday employee management with integrated BMC Helix Business Workflows automation

• Create and update Workday employee records via Helix Business Workflows process templates
• Validate data before syncing with HR, payroll, or benefits in Workday
• Sync all changes and details back to Helix for full visibility
• Notify HR and business teams of employee changes in real time
• Centralize compliance tracking and improve onboarding speed

From $89/month |  Try for Free‍
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Automate Salesforce user migration into BMC Helix ITSM for seamless identity and access setups

• Extract and migrate Salesforce user records into BMC Helix ITSM People templates
• Validate and synchronize user details, access roles, and attributes for compliance
• Keep BMC Helix ITSM identity data continuously in sync with Salesforce changes
• Notify HR, IT, and service desk teams on successful migrations or updates
• Centralize audit and compliance tracking for all identity management workflows

From $89/month |  Try for Free‍
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Drive collaborative incident handling by posting BMC Helix ITSM incidents and work notes to Slack channels

• Auto-post new BMC Helix ITSM incidents in designated Slack channels
• Sync work notes and updates to Slack conversations in real time
• Notify IT and business teams immediately on incident creation and changes
• Accelerate troubleshooting through instant, threaded communication
• Centralize knowledge sharing for compliance and audit readiness

From $89/month |  Try for Free‍
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Eliminate silos by syncing BMC Helix ITSM incidents with Microsoft Azure DevOps work items

• Auto-create and update Azure DevOps work items from BMC Helix ITSM incidents
• Sync statuses, comments, and attachments bidirectionally in real time
• Notify IT, DevOps, and support teams every time incidents or work items change
• Track end-to-end resolution for audits and compliance
• Accelerate problem-solving for critical service issues

From $89/month |  Try for Free‍
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Connect IT and customer success by syncing BMC Helix ITSM incidents with Salesforce Service Cloud cases

• Auto-create and update Salesforce Service Cloud cases from BMC Helix ITSM incidents
• Bidirectionally sync status, notes, and attachments for every incident and case
• Notify IT, support, and customer teams of all updates in real time
• Track complete support history for audits and compliance
• Accelerate problem-solving with unified cross-team collaboration

From $89/month |  Try for Free‍
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Connect BMC Helix ITSM with ServiceNow to synchronize incident management in real time

• Auto-create and update ServiceNow incidents from BMC Helix ITSM tickets
• Bidirectional sync of incident status, notes, and attachments
• Instant notification to IT teams as incident events unfold
• Streamline collaboration and accelerate problem-solving
• Unify audit logs and comply with regulatory requirements

From $89/month |  Try for Free‍
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Boost IT monitoring by syncing BMC Helix Operations Management events with Splunk alerts

• Auto-generate Splunk alerts from new or critical Helix Operations Management events
• Transfer event details, severity, and source information to Splunk in real time
• Sync status and remediation information bi-directionally between platforms
• Notify IT and security teams on actionable alerts and event changes
• Improve audit and compliance through unified monitoring data

From $89/month |  Try for Free‍
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Align monitoring and IT operations by syncing System Center Operations Manager alerts with BMC Helix ITSM

• Auto-create or update Helix ITSM incidents from new SCOM alerts
• Bidirectionally sync status, details, and resolution notes in real time
• Notify IT, support, and operations teams as alerts are resolved or updated
• Centralize audit and incident lifecycle history across both platforms
• Accelerate troubleshooting and reduce downtime with automated updates