Why Deploy This Use Case
- A void, refund or manual discount is processed in ROLLER and IntelliPaaS captures the transaction event in real time, recording the transaction type, amount and the staff member who processed it.
- IntelliPaaS retrieves any associated details from the ROLLER record including the reason provided, the booking or product reference and the timestamp of the adjustment.
- The platform formats all transaction details into a structured row and appends it to the designated Excel 365 audit workbook automatically, maintaining a consistent format across every entry.
- Finance and loss prevention teams access the Excel 365 workbook to review, filter and analyse the transaction log, identify unusual patterns and investigate specific entries without needing direct access to ROLLER reporting.
Use Case Highlights
Automated exception logging
Creates a consistent record of high-risk transactions without relying on manual reports or screenshots.
Stronger loss prevention controls
Helps identify potential internal theft patterns by centralising void, refund and discount activity for review.
Clear accountability by staff member
Captures staff names and transaction context to support coaching, investigation and policy enforcement.
Faster weekly finance review
Provides a structured weekly-ready dataset in Excel 365 so managers can review trends quickly.
Improved audit readiness
Maintains an accessible audit trail including timestamp, amount and reason to support internal controls.
Reduced manual work and errors
Eliminates copy-paste workflows and ensures critical transaction events are never missed.
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