Connect BMC Helix Without Constraints

IntelliPaaS connects BMC Helix with your core business systems – streamlining service management across cloud and on-prem environments with no code required.

BMC Helix Integration Capabilities

• Bi-directional sync of incidents, changes, tasks and custom objects
• Automate workflows across ITSM, HR, finance and support systems
• Trigger flows on record creation, status change or assignment updates
• Visual flow builder with full support for advanced logic and scripting
• Secure deployment in cloud, on-prem, hybrid or air-gapped setups
• Fully compatible with BMC Helix ITSM, Digital Workplace and CMDB

Common Integration Scenarios

• Escalate BMC incidents into Jira or ServiceNow with full context
• Trigger Microsoft Teams alerts for high-priority tickets
• Sync asset and CMDB data with SAP S/4HANA or Workday
• Automate contract workflows via DocuSign when approvals are completed
• Enrich incident records with user data from Active Directory or HR systems

Deployment Options

• SaaS or Private Cloud
• On-premise or fully air-gapped
• Containerized (Kubernetes, Docker)
• 100% regional data residency and compliance support included

Why IntelliPaaS

• No-code to pro-code flexibility
• Built-in security and audit features
• Reusable templates and connector kits
• Supports enterprise scaling and team governance
• Works across industries with mature ITSM and support functions