Connect Aircall Without Constraints

IntelliPaaS seamlessly connects Aircall with your core business systems, enabling no-code integration for streamlined call management, CRM synchronisation and analytics across cloud, on-prem and hybrid environments.

Aircall Integration Capabilities

• Bi-directional sync for calls, call recordings, tags, notes, voicemails, contacts, numbers and users.
• Extract and manage call logs, voicemails and recordings for analytics, QA, or reporting.
• Automate workflows with real-time call lifecycle webhooks, agent status updates and instant CRM linkage.
• Visual flow builder and pro-code support for advanced customisation.
• Flexible deployment options: cloud, on-prem, hybrid and air-gapped environments.
• Compatibility with global CRM and support systems.

Common Integration Scenarios

• Extract call logs, voicemails and recordings for analytics, QA, or reporting systems.
• Sync caller contact information with CRMs such as Salesforce, HubSpot and Freshdesk in real time.
• Push call outcomes, dispositions and notes into CRM activity timelines.
• Sync missed calls and voicemail events to create or update external tickets or tasks.
• Bidirectional synchronisation of tags, user assignments and call status fields.
• Sync routing logic, team membership and queue configurations across integrated systems.
• Ingest customer and contact updates from CRMs back into Aircall for unified contact records.

Deployment Options

• SaaS or private cloud deployment.
• On-premise or air-gapped environments.
• Containerised deployment for scalability.
• Compliance and data residency support for global deployments.

Why IntelliPaaS

• No-code to pro-code flexibility for all integration needs.
• End-to-end security with OAuth 2.0, token lifecycle management and secure key storage.
• Reusable templates and kits for rapid deployment.
• Enterprise scalability and governance.
• Industry fit for customer service, sales and support operations.

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