Connect BMC Remedy Without Constraints

IntelliPaaS connects BMC Remedy with your core business systems – streamlining incident, change and asset management across cloud and on-prem environments with no code required.

BMC Remedy Integration Capabilities

• Bi-directional sync of incidents, changes, problems and asset records
• Automate escalation, approval and resolution workflows across systems
• Trigger flows on ticket creation, assignment, closure or SLA breaches
• Align Remedy data with ITSM, HR, CRM and asset management tools
• Visual flow builder with full support for pro-code logic
• Secure deployment in cloud, on-prem, hybrid or air-gapped setups
• Compatible with both Lightning and Classic environments

Common Integration Scenarios

• Escalate Remedy tickets into Jira or ServiceNow with full data context
• Sync asset records and ownership data with SAP S/4HANA or Workday
• Trigger Microsoft Teams alerts when incidents breach SLAs
• Route onboarding or access requests from HR systems like ADP or Workday
• Automate audit trails by pushing ticket data into Splunk or Datadog

Deployment Options

• SaaS or Private Cloud
• On-premise or fully air-gapped
• Containerized (Kubernetes, Docker)
• 100% regional data residency and compliance support included

Why IntelliPaaS

• No-code to pro-code flexibility
• Built-in security and audit features
• Reusable templates and connector kits
• Supports enterprise scaling and team governance
• Works across industries with complex ITSM and compliance needs