Why Deploy This Use Case
Use Case Highlights
Real-Time Financial Oversight
Managers know about significant refunds the moment they happen, not at month-end.
Fraud Deterrence
Instant visibility makes unauthorised or fraudulent refunds much riskier for bad actors.
Immediate Coaching Opportunities
Managers can discuss refund reasons with staff while the transaction is fresh.
Custom Thresholds
Adjust the alert trigger (e.g., $20, $50, $100) to suit your venue’s risk tolerance.
Audit Trail
Slack history serves as a time-stamped log of high-value refund events for future review.
Secure & Private
Alerts are routed to restricted channels to maintain confidentiality.
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