ROLLER Feedback <-> AI Email
The IntelliPaaS ROLLER to AI Feedback Response Integration Pack transforms how venues handle guest reviews. When a customer submits a feedback form in ROLLER, IntelliPaaS captures the notification via email and uses AI to read the comments and ratings. The system then generates a tailored response offering a sincere apology for negative experiences or a warm thank-you for positive ones and sends it immediately. This ensures every guest feels heard, helping you recover dissatisfied customers and strengthen loyalty with zero manual effort from your team.
From $89/month
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ROLLER Feedback <-> AI Email
Automated AI Email Responses for ROLLER Guest Feedback
See how IntelliPaaS uses AI to read ROLLER guest feedback and send instant, personalised email responses turning reviews into relationship-building opportunities automatically.
Why Deploy This Use Case
- Monitor inbox for Roller feedback notifications via the IntelliPaaS adapter.
- Analyse guest sentiment (positive or negative) using an AI agent.
- Draft and send a personalised email reply based on the specific feedback.
- Apologise instantly for poor ratings to recover at-risk customers.
- Thank happy guests immediately to reinforce loyalty and satisfaction.
- Save venue managers hours of email writing while maintaining high engagement.
Turn feedback into a conversation automate Roller responses with IntelliPaaS.
Use Case Highlights
Instant acknowledgement
Guests receive a reply moments after submitting feedback.
Sentiment analysis:
AI adjusts tone based on 1-star vs 5-star ratings.
Personalised content
Emails reference specific comments and use the guest’s name.
Service recovery
Address complaints immediately before they escalate online.
Brand consistency
Custom signatures ensure every email looks professional.
Operational efficiency:
Handle unlimited feedback volume without adding staff work.
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