Free setup on ROLLER Integration Packs until 31 August 2026. Use code ROLLER826. Check out ROLLER Integration Packs
ROLLER ↔ WhatsApp

ROLLER to WhatsApp Waiver Reminders

A WhatsApp reminder with a direct signing link when a booked guest has not completed their ROLLER waiver, so they arrive ready and queues stay short.

0 min
manual entry
Real-time
on trigger
Pre-built
no code
ROLLER
WhatsApp Business
Triggerbooking made, waiver unsigned in ROLLER
Agentsends a WhatsApp waiver reminder
Actionwaiver signing link sent on WhatsApp

IntelliPaaS connects ROLLER with WhatsApp so guests complete their waiver before they arrive rather than at the door. When a booking is made and the waiver is still unsigned, the agent sends a WhatsApp message with a direct link to sign in a couple of taps.

Unsigned waivers slow down arrivals and create queues at reception on busy days. Prompting guests on WhatsApp ahead of the visit means most complete the waiver at home, so check-in is quicker and your front-of-house team spends less time chasing signatures.

Every reminder is sent from your own WhatsApp Business number and links straight to the guest's own waiver. The timing and wording are configurable, so the reminder fits how your venue runs without any code.

How it works

Watch the agent run, end to end

intellipaas · agent run
TRIGGER A guest has a confirmed ROLLER booking but has not yet signed the required waiver
01
IntelliPaaS sends a WhatsApp message with a direct link for the guest to complete their waiver
02
The guest signs before arrival, so check-in is quicker and reception is not held up by unsigned waivers
Use case highlights

Why deploy this use case

Faster check-in

Guests who sign before arrival move straight through, so queues at reception stay short on busy days.

Direct signing link

The message links to the guest's own waiver, so completing it takes a couple of taps.

Less chasing at the door

Front-of-house spends less time asking guests to sign, freeing them for a better welcome.

A channel guests read

WhatsApp reminders are opened within minutes, so far more waivers are signed ahead of time than an email would earn.

Sent from your own number

Reminders go out from your own WhatsApp Business number, so replies reach your team.

Configurable timing and wording

Choose when the reminder is sent and adjust the message to match how your venue runs, all without code.

More packs

More ROLLER automations

View ROLLER to WhatsApp Group Inquiry Follow-Up
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View ROLLER to WhatsApp Lapsed Guest Win-Back
ROLLER WhatsApp integration - win back lapsed guests with a WhatsApp message and a booking link when they have not visited in a while.
View ROLLER to WhatsApp Membership Renewal Reminders
ROLLER WhatsApp integration - remind members before their membership expires with a WhatsApp message and a renewal link.
View ROLLER to WhatsApp Payment Failure Alerts
ROLLER WhatsApp integration - alert members when a payment fails, with a link to update their payment details.
View ROLLER to WhatsApp Pre-Visit Add-On Upsell
ROLLER WhatsApp integration - offer add-ons before a visit with a WhatsApp message and a booking link.
View ROLLER to WhatsApp Refund Confirmations
ROLLER WhatsApp integration - send an instant WhatsApp confirmation when a guest's refund is processed.
/connectors/roller
All ROLLER integrations
/connectors/whatsapp-business
All WhatsApp Business integrations
FAQ

Questions teams ask

How quickly can we get the ROLLER to WhatsApp Waiver Reminders Integration Pack running?

Most teams are live the same day. Connect your ROLLER and WhatsApp Business accounts, confirm the message and timing, and the agent starts running against your own data. There is nothing to deploy.

Do we need to write any code?

No. The Integration Pack ships with the trigger, the agent logic and the WhatsApp message already configured. Timing and wording are adjusted from the IntelliPaaS dashboard, so your team can own it without engineering.

What does the signing link open?

It opens the guest's own ROLLER waiver, so they can complete it in a couple of taps without searching for the form.

Do messages come from our own WhatsApp number?

Yes. Messages are sent from your own WhatsApp Business number, so guests see a message from your venue and replies reach your team.

What if the guest has already signed?

The agent only messages guests whose waiver is still outstanding, so anyone who has already signed is not reminded.

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