ROLLER to WhatsApp Multipass Redemption Notifications
A WhatsApp notification the moment a guest redeems a Multipass ticket in ROLLER, confirming the pass and showing the balance still on it, with a button to a page you choose.
IntelliPaaS connects ROLLER with WhatsApp so every Multipass redemption is confirmed on the channel guests actually read. The moment a pass is redeemed in ROLLER, the agent sends a WhatsApp message confirming the redeemed ticket and the balance still on the pass.
Guests see how many visits they have left without asking a staff member or logging into another system. That immediate visibility cuts routine enquiries at the desk and gives guests a clear record of each redemption as it happens.
Each message can carry a call-to-action button that opens a destination you set, whether that is pass information, booking options or venue details. Messages come from your own WhatsApp Business number, and the wording and button link are configurable without code.
Watch the agent run, end to end
Why deploy this use case
Every Multipass redemption in ROLLER sends a WhatsApp confirmation within seconds, with no manual step from your team.
The message shows how many tickets are left on the pass, so guests always know where they stand.
Guests check their balance from the message instead of asking staff or signing into another system.
A button opens a destination you choose, whether that is pass details, booking options or venue information.
Notifications go out from your own WhatsApp Business number, so replies reach your team.
Adjust the message and the button link to match how your venue communicates, all without code.
More ROLLER automations
Questions teams ask
How quickly can we get the ROLLER to WhatsApp Redemption Notifications Integration Pack running?
Most teams are live the same day. Connect your ROLLER and WhatsApp Business accounts, confirm the message and button, and the agent starts running against your own data. There is no infrastructure to provision and nothing to deploy.
Do we need to write any code?
No. The Integration Pack ships with the trigger, the agent logic and the WhatsApp message already configured. The wording and the button link are adjusted from the IntelliPaaS dashboard, so your team can own it without waiting on engineering.
Does the message show the remaining balance?
Yes. The notification reads the ticket balance from ROLLER at the moment of redemption, so guests see exactly how many visits are left on the pass.
What does the button link to?
You decide. Point it at pass information, booking options, venue details or any page you choose, and every notification uses that destination.
Do messages come from our own WhatsApp number?
Yes. Notifications are sent from your own WhatsApp Business number, so guests see a message from your venue and every reply reaches your team.