ROLLER to WhatsApp Pre-Visit Add-On Upsell
A WhatsApp message offering relevant add-ons before a ROLLER visit with a booking link, so guests upgrade in advance and average spend rises.
IntelliPaaS connects ROLLER with WhatsApp so guests can add to their visit before they arrive. After a booking is made, the agent sends a WhatsApp message offering relevant add-ons, for example food, extra time or party extras, with a link to add them in a couple of taps.
Add-ons are easiest to sell before the visit, when the guest is planning and excited. A well-timed WhatsApp offer captures spend that a rushed upsell at the door often misses, and it gives guests a better-planned visit.
Every message is sent from your own WhatsApp Business number and links straight to adding to the booking. The add-ons offered, the timing and the wording are configurable, so the upsell fits how your venue runs without any code.
Watch the agent run, end to end
Why deploy this use case
A pre-visit offer captures add-on revenue that a rushed upsell at the door often misses.
Guests are most receptive while planning their visit, so an early WhatsApp offer converts better.
A direct link lets guests add extras in a couple of taps rather than calling ahead.
Offer the add-ons that suit each booking, so the message feels helpful rather than pushy.
Offers go out from your own WhatsApp Business number, so replies reach your team.
Choose which add-ons to offer and when, adjusted to how your venue runs, all without code.
More ROLLER automations
Questions teams ask
How quickly can we get the ROLLER to WhatsApp Pre-Visit Add-On Upsell Integration Pack running?
Most teams are live the same day. Connect your ROLLER and WhatsApp Business accounts, choose the add-ons and confirm the message, and the agent starts running against your own data. There is nothing to deploy.
Do we need to write any code?
No. The Integration Pack ships with the trigger, the agent logic and the WhatsApp message already configured. The add-ons, timing and wording are adjusted from the IntelliPaaS dashboard, so your team can own it without engineering.
Which add-ons are offered?
You choose which add-ons appear for eligible bookings, for example food, extra time or party extras, and can change them at any time.
Do messages come from our own WhatsApp number?
Yes. Offers are sent from your own WhatsApp Business number, so guests see a message from your venue and replies reach your team.
Can guests add on in one step?
Yes. The message links straight to adding the extras to the guest's own booking, so it takes a couple of taps with no call to your team.