ROLLER ↔ WhatsApp

ROLLER to WhatsApp Pre-Visit Add-On Upsell

A WhatsApp message offering relevant add-ons before a ROLLER visit with a booking link, so guests upgrade in advance and average spend rises.

$49/monthStarter · up to 3 Integration Packs · $16.33 ea

Request a demo

0 min

manual entry

Real-time

on trigger

Pre-built

no code

Trigger — booking eligible for add-ons in ROLLER

Agent — sends a WhatsApp add-on offer

Action — add-on offer with booking link sent

IntelliPaaS connects ROLLER with WhatsApp so guests can add to their visit before they arrive. After a booking is made, the agent sends a WhatsApp message offering relevant add-ons, for example food, extra time or party extras, with a link to add them in a couple of taps.

Add-ons are easiest to sell before the visit, when the guest is planning and excited. A well-timed WhatsApp offer captures spend that a rushed upsell at the door often misses, and it gives guests a better-planned visit.

Every message is sent from your own WhatsApp Business number and links straight to adding to the booking. The add-ons offered, the timing and the wording are configurable, so the upsell fits how your venue runs without any code.

How it works

Watch the agent run, end to end

intellipaas · agent run

Trigger A guest has a confirmed ROLLER booking that is eligible for add-ons

01

IntelliPaaS sends a WhatsApp message offering relevant add-ons with a direct link to add them

02

The guest adds to their booking before arrival, so average spend rises and the visit is better planned

Use case highlights

Why deploy this use case

Lift average spend

A pre-visit offer captures add-on revenue that a rushed upsell at the door often misses.

Sell at the right moment

Guests are most receptive while planning their visit, so an early WhatsApp offer converts better.

One-tap to add

A direct link lets guests add extras in a couple of taps rather than calling ahead.

Relevant offers

Offer the add-ons that suit each booking, so the message feels helpful rather than pushy.

Sent from your own number

Offers go out from your own WhatsApp Business number, so replies reach your team.

Configurable offers and timing

Choose which add-ons to offer and when, adjusted to how your venue runs, all without code.

More packs

More ROLLER automations

View ROLLER to BigCommerce Product and Order Sync

ROLLER BigCommerce integration - products, prices and availability stay in step, online orders create the matching ROLLER booking or entitlement, and cancellations and refunds update both systems.

View ROLLER to Google Drive Event Documents

ROLLER Google Drive integration - confirmed group bookings get a structured Drive folder for every event document, updated on change and archived once the event is done.

View ROLLER to HubSpot Group Sales Pipeline

ROLLER HubSpot integration - high-value venue inquiries become HubSpot deals with an assigned owner, and quote status, deadlines, conversion and lost reasons stay current.

View ROLLER to Xero Revenue Recognition

ROLLER Xero integration - classify gift cards, memberships, future-dated bookings and refunds before posting, so revenue is recognised when earned and liabilities stay visible.

View ROLLER to Zoho CRM Group Booking Pipeline

ROLLER Zoho CRM integration - group and corporate booking inquiries open a Zoho CRM deal and every later event updates it, so records are not duplicated and opportunities are not lost.

View ROLLER to QuickBooks Settlement Reconciliation

ROLLER QuickBooks integration - match settlement batches against bank deposits and route only discrepancies to finance, ending spreadsheet reconciliation.

/connectors/roller

All ROLLER integrations

/connectors/whatsapp-business

All WhatsApp Business integrations

FAQ

Questions teams ask

How quickly can we get the ROLLER to WhatsApp Pre-Visit Add-On Upsell Integration Pack running?

Most teams are live the same day. Connect your ROLLER and WhatsApp Business accounts, choose the add-ons and confirm the message, and the agent starts running against your own data. There is nothing to deploy.

Do we need to write any code?

No. The Integration Pack ships with the trigger, the agent logic and the WhatsApp message already configured. The add-ons, timing and wording are adjusted from the IntelliPaaS dashboard, so your team can own it without engineering.

Which add-ons are offered?

You choose which add-ons appear for eligible bookings, for example food, extra time or party extras, and can change them at any time.

Do messages come from our own WhatsApp number?

Yes. Offers are sent from your own WhatsApp Business number, so guests see a message from your venue and replies reach your team.

Can guests add on in one step?

Yes. The message links straight to adding the extras to the guest's own booking, so it takes a couple of taps with no call to your team.