ROLLER ↔ WhatsApp

ROLLER to WhatsApp Group and Party Inquiry Follow-Up

An instant WhatsApp follow-up with a booking link when a group or party inquiry comes in through ROLLER, so you reply first and convert more of them.

$49/monthStarter · up to 3 Integration Packs · $16.33 ea

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0 min

manual entry

Real-time

on trigger

Pre-built

no code

Trigger — group or party inquiry in ROLLER

Agent — sends a WhatsApp follow-up

Action — follow-up with booking link sent on WhatsApp

IntelliPaaS connects ROLLER with WhatsApp so group and party inquiries get a fast, personal reply. When an inquiry comes in, the agent sends a WhatsApp message that acknowledges it and includes a booking link or next step, so the guest hears from you within moments.

Group and party bookings are high value and highly contested. The venue that replies first usually wins the booking, while an inquiry that waits in an inbox often goes cold. Following up on WhatsApp straight away keeps the enquiry warm and moving.

Every message is sent from your own WhatsApp Business number and can carry the inquiry details and a booking link. The wording and next step are configurable, so the follow-up fits how your venue runs without any code.

How it works

Watch the agent run, end to end

intellipaas · agent run

Trigger A new group or party inquiry is submitted in ROLLER

01

IntelliPaaS sends a WhatsApp message acknowledging the inquiry with a booking link or clear next step

02

The guest hears from you within moments, so the enquiry stays warm and more groups convert

Use case highlights

Why deploy this use case

Reply first, win more

A new inquiry gets an instant WhatsApp follow-up, so you reach the guest before a competing venue does.

Keep enquiries warm

A prompt, personal message stops a high-value inquiry going cold in an inbox.

A booking link or next step

Each message can carry a link or clear next action, so the guest can move forward straight away.

Reach guests where they read

WhatsApp messages are opened within minutes, so far more follow-ups land than an email would.

Sent from your own number

Messages go out from your own WhatsApp Business number, so the conversation continues with your team.

Configurable wording

Adjust the message and next step to match how your venue handles group bookings, all without code.

More packs

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View ROLLER to Google Drive Event Documents

ROLLER Google Drive integration - confirmed group bookings get a structured Drive folder for every event document, updated on change and archived once the event is done.

View ROLLER to HubSpot Group Sales Pipeline

ROLLER HubSpot integration - high-value venue inquiries become HubSpot deals with an assigned owner, and quote status, deadlines, conversion and lost reasons stay current.

View ROLLER to Xero Revenue Recognition

ROLLER Xero integration - classify gift cards, memberships, future-dated bookings and refunds before posting, so revenue is recognised when earned and liabilities stay visible.

View ROLLER to Zoho CRM Group Booking Pipeline

ROLLER Zoho CRM integration - group and corporate booking inquiries open a Zoho CRM deal and every later event updates it, so records are not duplicated and opportunities are not lost.

View ROLLER to QuickBooks Settlement Reconciliation

ROLLER QuickBooks integration - match settlement batches against bank deposits and route only discrepancies to finance, ending spreadsheet reconciliation.

/connectors/roller

All ROLLER integrations

/connectors/whatsapp-business

All WhatsApp Business integrations

FAQ

Questions teams ask

How quickly can we get the ROLLER to WhatsApp Group Inquiry Follow-Up Integration Pack running?

Most teams are live the same day. Connect your ROLLER and WhatsApp Business accounts, confirm the message and next step, and the agent starts running against your own data. There is nothing to deploy.

Do we need to write any code?

No. The Integration Pack ships with the trigger, the agent logic and the WhatsApp message already configured. Wording and the next step are adjusted from the IntelliPaaS dashboard, so your team can own it without engineering.

What does the follow-up include?

You decide. Acknowledge the inquiry and include a booking link, a quote request or another next step, and every follow-up uses that with the guest's own details.

Do messages come from our own WhatsApp number?

Yes. Messages are sent from your own WhatsApp Business number, so guests see a message from your venue and replies reach your team.

Does the conversation stay on WhatsApp?

Yes. Because the message is sent from your own WhatsApp Business number, the guest can reply and your team can continue the conversation in the same thread.