ROLLER to WhatsApp Instant Booking Confirmations
An instant WhatsApp confirmation with the booking details and a View Booking button the moment a guest books in ROLLER, so they always have what they need to hand.
IntelliPaaS connects ROLLER with WhatsApp so every new booking is confirmed on the channel guests actually read. The moment a booking is created, the agent sends a WhatsApp message with the date, time, party details and a View Booking button that opens the booking straight away.
A confirmation email often goes unopened, while a WhatsApp message is seen within minutes. Getting the details into the guest's hand immediately cuts down on the where-and-when questions your team fields before a visit and gives guests a single place to check their booking.
Every message is sent from your own WhatsApp Business number and carries the guest's name and booking reference. The wording and the button link are configurable, so the confirmation matches how your venue communicates without any code.
Watch the agent run, end to end
Why deploy this use case
Every new ROLLER booking sends a WhatsApp confirmation within moments, with no manual step from your team.
Date, time, party size and any notes are included, so guests do not have to dig through email to find them.
A button opens the guest's booking straight away, so they can check or manage it without hunting for a link.
Putting the details in the guest's hand cuts the where-and-when queries your team answers before each visit.
Confirmations go out from your own WhatsApp Business number, so replies land with your team.
Adjust the message and the button destination to match how your venue communicates, all without code.
More ROLLER automations
Questions teams ask
How quickly can we get the ROLLER to WhatsApp Booking Confirmations Integration Pack running?
Most teams are live the same day. Connect your ROLLER and WhatsApp Business accounts, confirm the message and button, and the agent starts running against your own data. There is no infrastructure to provision and nothing to deploy.
Do we need to write any code?
No. The Integration Pack ships with the trigger, the agent logic and the WhatsApp message already configured. The wording and the button link are adjusted from the IntelliPaaS dashboard, so your team can own it without waiting on engineering.
What does the View Booking button link to?
You decide. Point it at the guest's booking in ROLLER or your own manage-booking page, and every confirmation uses that destination with the guest's own booking reference.
Do messages come from our own WhatsApp number?
Yes. Confirmations are sent from your own WhatsApp Business number, so guests see a message from your venue and every reply reaches your team.
What happens if a booking changes later?
The confirmation reflects the booking at the moment it is created. Reminders and updates for later changes can be handled by their own Integration Packs, so each message stays clear and single-purpose.