Pre-built Integration Packs, ready to deploy

BMC Helix ITSM Confluence integration: automatically generate AI-written knowledge articles in Confluence the moment a Helix incident is marked Resolved, capturing title, description, comments and resolution.

BMC HelixAtlassian Confluence

BMC Helix Power BI integration: automatically sync incident tickets, SLA metrics and resolution times to live Power BI dashboards. No manual report generation needed.

BMC HelixPower BI

Document resolved Helix incidents in Confluence using AI to build a living, searchable IT knowledge base effortlessly.

BMC HelixAtlassian Confluence

BMC Helix ITSM Jira integration: sync tickets with AI-powered traditional Chinese translation and automatic SLA enrichment.

BMC HelixJira

Automatically create high-priority BMC Helix incidents from Dynatrace problem alerts. Eliminate manual monitoring and accelerate IT incident response with IntelliPaaS.

DynatraceBMC Helix

Email BMC Helix integration - automatically create Helix ITSM incidents from inbound emails containing outage keywords. Incident subject, urgency and priority set automatically with no manual logging.

BMC Helix

Email BMC Helix integration: automatically detect risky email attachments such as shell scripts and create security incidents in Helix with subject, sender, recipients and message details via AI.

BMC Helix