Shopify to ROLLER Catalogue Sync
Bidirectional Product Synchronisation
When you create a new event or session ticket in ROLLER, it should appear on your Shopify storefront automatically — and vice versa. This Integration Pack keeps your ROLLER and Shopify product catalogues in sync so that new experiences, packages and ticket types are listed consistently across both platforms without manual duplication. When a product is updated or a session is modified in either system, IntelliPaaS reflects that change in the connected platform.
Without this automation, teams managing both a ROLLER booking system and a Shopify storefront must manually recreate every new product or session on the other platform. For venues that regularly launch new events, seasonal experiences or limited-availability packages, this duplication doubles the workload for every catalogue update and introduces the risk of products appearing with different names, prices or descriptions depending on where a customer finds them. Inconsistent listings erode trust and create confusion at the point of purchase.
With the integration running, ROLLER and Shopify stay perfectly aligned as a single, unified product catalogue maintained from either platform. New sessions created in ROLLER appear on Shopify automatically with accurate details, and new products added to Shopify are reflected in ROLLER without manual entry. Your team publishes new experiences once and trusts both channels to present them consistently, freeing marketing and operations staff to focus on promoting and delivering experiences rather than managing duplicate data entry across systems.
Watch the agent run, end to end
Why deploy this use case
Event tickets created or updated in ROLLER appear in Shopify automatically - and vice versa.
Price changes in either platform propagate instantly - guests always see the correct ticket price.
Create a ticket once and IntelliPaaS keeps both your Shopify store and ROLLER POS in step.
Online shoppers and venue guests see identical ticket details, variants and pricing at all times.
Ticket modifications propagate automatically - no risk of one platform showing outdated information.
Add a new event ticket in ROLLER once and it is live on your Shopify store immediately.
Real-Time Bidirectional Product Sync between Shopify and ROLLER
IntelliPaaS eliminates duplicate data entry by connecting Shopify and ROLLER for true bidirectional event ticket synchronisation. Create or update a ticket in either system and watch it sync instantly across both platforms.
Questions teams ask
How quickly can we get the Shopify to ROLLER Catalogue Sync Integration Pack running?
Most teams are live the same day. Connect your ROLLER and Shopify accounts, confirm the field mapping and the agent starts running against your own data. There is no infrastructure to provision and nothing to deploy.
Do we need to write any code?
No. The Integration Pack ships with the trigger, the agent logic and the actions already configured. Everything is adjusted from the IntelliPaaS dashboard, so your operations team can own it without waiting on engineering.
How often does data sync between ROLLER and Shopify?
The agent runs on every qualifying event in ROLLER, so records reach Shopify within moments rather than waiting for an overnight batch. You can also put the Integration Pack on a schedule or trigger a run by hand when that suits your process better.
What happens if a record fails to sync?
Failed runs are retried automatically, and anything still unresolved is held in a review queue with the full error trace attached, so nothing is dropped silently. Your team is alerted and can replay the record once the cause is cleared.
Can we customise the field mapping?
Yes. Every field mapped between ROLLER and Shopify is editable, and you can layer on your own conditions, filters and transformations without leaving the Integration Pack.