Eliminate Manual Call Notes: Sync Aircall to HubSpot with AI Summaries via IntelliPaaS
Kill Inbox Noise: AI-Powered Email Routing to Slack with IntelliPaaS
Category:
Case Studies

What IntelliPaaS Enables
IntelliPaaS turns Slack into a focused command center by using AI to intelligently route incoming emails to the correct channels. Instead of flooding a general channel with every notification or forcing teams to monitor shared inboxes, IntelliPaaS captures emails, analyzes their content using advanced AI and instantly delivers them to the right place.
- Smart Classification: The AI reads the email and determines if it belongs to #sales-leads, #finance-invoices, #support-tickets, or #marketing-alerts.
- Context-Rich Alerts: Slack notifications arrive with clean formatting, summarising the key information so teams can understand the "who, what and when" at a glance without opening the email.
- Noise Reduction: Irrelevant spam or low-priority notifications are filtered out, ensuring your team is only alerted to what matters.
Zero-Code to Pro-Code Flexibility
Set up intelligent routing in minutes or build a sophisticated dispatch system tailored to your organisation:
- Instant Deployment: Use pre-built templates to start routing emails based on simple keywords or sender domains immediately no coding needed.
- Custom AI Models: Train the routing engine on your specific historical data to recognise niche topics, project codes, or VIP client names that standard filters miss.
- Advanced Workflows: Use pro-code scripting to trigger secondary actions like creating a Jira ticket or updating a CRM record automatically when a specific type of email is routed to Slack.
Real-World Results
Teams adopting IntelliPaaS for AI email routing report:
- Faster Response Times: Sales teams see leads instantly in their dedicated channel, reducing time-to-contact and increasing conversion rates.
- Eliminated Bottlenecks: Finance teams no longer miss invoices buried in a shared inbox; they appear in the #accounts-payable channel for immediate approval.
- Focused Collaboration: Discussions happen in threads right where the notification lands, keeping the context attached to the alert and preventing siloed email chains.
- Reduced Distraction: By filtering out noise, employees trust their Slack notifications again, knowing that a ping means something actually requires their attention.
See It in Action
Watch the Video Demo:
Witness how IntelliPaaS clears the clutter. See an incoming email get analysed by AI and instantly routed to the correct department channel in Slack, complete with a summary and action buttons.





