What IntelliPaaS Enables

IntelliPaaS unifies incident response by automatically syncing PagerDuty incidents as Jira issues, bringing service disruptions or operational risks into your engineering workflow with all relevant details attached. Any status change from incident detection to resolution flows instantly across both platforms, ensuring alignment and rapid action from all responsible teams.

This real-time bi-directional sync removes the need for manual updates, keeps task lists clean, and eliminates duplicate work, so critical issues are always visible and nothing falls through the cracks.

Zero-Code to Pro-Code Flexibility

Get started in minutes with drag-and-drop, no-code deployment just connect, map, and watch incidents flow. For unique requirements, customize the fields, trigger conditions, and workflows; advanced users can define qualifier logic to ensure only the right PagerDuty incidents create Jira issues.

Flexible integration also supports mapping of incident types, special escalation paths, and targeted notifications to ensure the right people are informed every time.

Real-World Results

Organizations connecting PagerDuty to Jira with IntelliPaaS experience:

• Lightning-fast resolution cycles thanks to immediate Jira issue creation and status propagation direct from the source incident.
• Stronger cross-team accountability and ownership, with clear records and instant notifications for engineering and support.
• Dramatic reduction in operational overhead as duplicate work and missed updates vanish, and both systems always reflect the current state.
• Improved data quality and workflow confidence, enabling IT and engineering to focus on problem-solving instead of administration.

See It in Action

Watch the Video Demo:

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Explore how IntelliPaaS knits together incident management and engineering work, from detection to closure, in real time. See demo workflows that accelerate incidents while maintaining clarity, ownership, and full-service health visibility.

Synchronize your operations, accelerate IT response, and future-proof your incident management - try IntelliPaaS for free and elevate your workflows now.