What IntelliPaaS Enables

IntelliPaaS transforms inbound customer support experiences by instantly converting every incoming support email into an actionable Freshdesk ticket. No email is ever missed each message, subject, attachment, and sender detail is seamlessly captured and organized in Freshdesk, generating unique ticket IDs for accurate tracking and follow-up.

Manual entry and lost requests become relics of the past as automation guarantees every customer receives timely, organized support, elevating satisfaction and team efficiency.

Zero-Code to Pro-Code Flexibility

Organizations can implement automated email-to-ticket flows without writing a single line of code. Get started in minutes with no-code configuration, or expand functionality with pro-code controls for custom alerting, ticket logic, or integration with other platforms.

Easily adapt automation rules to changing team needs, connect additional channels, and maintain visibility as your customer support volumes grow.

Real-World Results

Companies leveraging IntelliPaaS for email ticket automation see:

• 100% capture of inbound support emails every request is logged in Freshdesk and never lost.
• Drastically improved response times and customer satisfaction as tickets appear instantly for staff action and follow-up.
• Reduced manual errors, copy-paste work, and time spent on inbox triage, allowing support teams to focus on actual customer needs.
• Team members enjoy real-time notifications and a streamlined workflow, making it easy to prioritize and resolve urgent requests.

See It in Action

Watch the Video Demo:

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See how IntelliPaaS automates intake, ensures nothing falls through the cracks, and delivers exceptional support. Watch as emails turn into routed, organized Freshdesk tickets in seconds for immediate team action.

Deliver next-level customer support with automated, intelligent ticketing try IntelliPaaS for free and transform your customer service today.