What IntelliPaaS Enables

IntelliPaaS bridges the gap between IT operations and security monitoring by establishing a seamless, bi-directional link between BMC Helix Operations Management (BHOM) and Splunk. When a critical event is detected in BMC Helix such as a server outage or application failure IntelliPaaS automatically generates a corresponding alert in Splunk.

This ensures that your security and observability teams, who primarily live in Splunk, are instantly aware of operational issues without needing access to separate consoles. Furthermore, updates are synchronised in real time: if an event is closed in BMC Helix, the Splunk alert is automatically disabled or resolved, keeping both systems aligned and reducing alert noise.

Zero-Code to Pro-Code Flexibility

Organisations can deploy this integration rapidly using pre-built templates or tailor it to highly specific monitoring needs:

• Instant Deployment: Use out-of-the-box workflows to map standard event fields (severity, source, message) from BMC Helix to Splunk alerts no coding required.
• Bi-Directional Synchronisation: Configure the flow to not only push alerts to Splunk but also sync status changes back to BMC Helix, ensuring a single source of truth across platforms.
• Advanced Logic: Leverage pro-code scripting to filter events before they sync (e.g., only sync "Critical" severity events) or to enrich alert data with additional context from other systems before it reaches Splunk.

Real-World Results

IT and security teams utilising this IntelliPaaS integration report:

• Unified Situational Awareness: Operations and security teams share a common view of critical infrastructure health, fostering better collaboration during major incidents.
• Reduced Alert Fatigue: Automatic synchronisation means when an issue is resolved in one system, it’s cleared in the other preventing teams from chasing ghosts or duplicate alerts.
• Faster Response Times: Critical operational data reaches the right eyes in Splunk immediately, allowing for faster correlation with security logs and quicker root cause analysis.
• Streamlined Auditing: A complete history of event escalation and resolution is maintained across both platforms, simplifying compliance and post-incident reviews.

See It in Action

Watch the Video Demo:
Witness how IntelliPaaS connects BMC Helix and Splunk to create a unified monitoring ecosystem. See an event trigger in Helix and instantly appear as an actionable alert in Splunk, with real-time status updates closing the loop.

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