Dynatrace <-> PagerDuty
Automated on-call escalation from Dynatrace problem alerts to PagerDuty for faster incident response.
When Dynatrace detects a critical performance issue, your on-call engineers need to know immediately. This integration pack automatically triggers a PagerDuty escalation the moment a new problem is logged in Dynatrace, eliminating manual monitoring and ensuring the right team is alerted without delay. IntelliPaaS listens continuously for new Dynatrace problem alerts, extracts the issue details and pushes them directly to PagerDuty to create an escalation assigned to the correct on-call group. Critical problems are addressed the moment they occur.
Dynatrace -> PagerDuty
See Automated On-Call Escalation in Action
Watch how IntelliPaaS detects a Dynatrace problem and automatically creates a PagerDuty escalation assigned to the correct on-call group in real time.
Why Deploy This Use Case
- A new problem is simulated in Dynatrace using the API to represent a real system issue
- The problem is confirmed as successfully logged in the Dynatrace environment
- IntelliPaaS detects the inbound Dynatrace event and processes the payload successfully
- A new escalation is automatically created in PagerDuty and assigned to the correct on-call group with the problem details from Dynatrace
Use Case Highlights
Real-time on-call escalation
Dynatrace problems instantly trigger PagerDuty escalations to the right engineers.
Correct group routing
Escalations are automatically assigned to the appropriate on-call group every time.
Eliminated manual monitoring
Engineers stop watching dashboards and let IntelliPaaS trigger the response.
Faster mean time to respond
Teams are notified and can act the moment Dynatrace detects an issue.
Reduced alert fatigue
Structured escalations replace noisy manual alerts with clear actionable information.
Seamless monitoring to on-call
Dynatrace and PagerDuty work as one connected system without manual intervention.
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